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The Shopify Podcast
The best Shopify podcast for Shopify merchants ready to scale their business. This show is designed to help make your Shopify business 1% better, one episode at a time 💪.
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Reviews
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i had the best time being the first guest on Shopify 1 Percent. the conversation felt so natural, and Jay made it so easy to open up and share my journey. what i loved most about the podcast is how Jay digs into the real, unfiltered stories behind the people and companies they feature. also not being afraid to ask daring questions. it’s not just about the wins—it’s about the lessons, the pivots, and the human side of building something meaningful. if you’re in ecommerce, tech, or just love hear
- Petra94
- Dec. 30, 2024
Shopify store owner - must listen!
This podcast is an absolute gem for Shopify store owners. It will enlighten you with tips, tricks and tools to take your Shopify store to the next level!
- 13cherry88
- Jan. 4, 2025
Ready to be inspired?
If you're in the eCommerce or fulfillment space, get onboard with this podcast! Jay (and pals) do a fantastic job breaking down insider topics in a digestible and engaging way. Highly recommend for anyone looking to optimize they way they take care of business.
- ZedWhy
- Jan. 10, 2025
Must Listen!
If you’re in the Shopify ecosystem building a brand, a saas business, or all of the above. This podcast is a great place to learn more about how to be the best. Highly recommend!
- RossCorr
- Jan. 14, 2025
Super informative for Shopify merchants
Great podcast for anyone using Shopify. Really helpful tips and updates, highly recommend giving it a listen!!
- Shopifyuser123
- Jan. 31, 2025
Time well spent!
Jay you are an amazing interviewer- and the topics you tackle are on point! I just listened to the ecommerce is just math episode - so many practical takeaways!
- Vdbgevbffdbfdv
- March 18, 2025
Podcast Review
Best overall podcast for those wanting to start or advance their Shopify store! Jay is a wiz!
- kohan6141
- Jan. 4, 2025
Best podcast to learn about Shopify!
As a small business owner I appreciate this podcast because it has helped me learn so much more about Shopify as I scale my business. I highly recommend!
- Kari R. Kohan
- Jan. 5, 2025
Insightful!
As someone looking to grow their business on Shopify, the podcast has been instrumental in helping me position myself in my industry. Love the insights!
- MeowImACatYo
- Feb. 1, 2025
Must Listen
Thank you for creating this podcast, Jay. As a Shopify store owner I learn so much from your years of experience.🙏
- J.C.L6
- Feb. 1, 2025
Recent Episodes
86
Aug. 24, 2026
Your Shopify Support Data Is Worth Millions
Most Shopify brands treat AI support as a way to cut costs. Andrei Negrau, CEO of Siena AI, thinks that’s the expensive read. He walks me through a CPG brand that spotted one repeated request in its tickets, built the product, and made millions. The Shopify podcast episode for operators who want their support data doing more than closing tickets.
85
Aug. 13, 2026
More 5-Star Reviews Won't Fix What AI Says About Your Shopify Store. Here's Why.
Chrome now offers to analyse the reviews on your product page before a shopper reads a word you wrote. I clicked it on a pair of shorts and got answers that weren’t from the brand’s site at all. On this Shopify podcast I break down why more five-star reviews won’t fix a bad AI summary, and the four moves that actually will. Search Shopify1Percent and press play.
84
Aug. 11, 2026
The Shopify Retention Math Nobody Runs
90% of one-time buyers never come back. Thomas Lalas has analysed 2,000+ ecommerce brands, and he says most lose up to 80% of customers in 90 days. We got into the retention math almost nobody runs, the exact days people cancel, and what the best brands do differently. If you want a Shopify podcast that gets tactical, start here.
83
Aug. 4, 2026
5 Ways to Turn a Basic Shopify Subscription Into a Membership People Actually Want
I clicked subscribe on a coffee brand’s Shopify store and found one sentence underneath: a legal disclaimer ending in the words ”if permitted.” That’s it. On this Shopify podcast I walk through the five places a subscription should be sold on your store and probably isn’t, plus the fifteen-minute fix you can ship tonight. Search Shopify1Percent and press play.
82
July 28, 2026
Hello? Can I Speak To a Human Please? (Why The Biggest Opportunity on Shopify Right Now Isn't AI)
Everyone on Shopify is racing to bolt on AI. Steve Lequerica went the other way, and his real human agents recover 21% of abandoned carts, roughly triple a good automated flow. One brand pulled back $147k in a week. We get into why the cart was never about price, and what 3.7 buyers without a discount should tell you. A Shopify podcast for merchants who want one practical win.
81
July 24, 2026
REPEAT COMMERCE: 04 - How To Improve Your "Second Order" Rate.
One reminder, 30 days, every customer, forever. That’s most Shopify reorder strategies, and it pings the six-bag buyer while they’re sitting on five months of coffee. On this Shopify podcast I break down the four plays that actually earn the second order, starting with timing it to real behaviour. Plus the number almost no merchant tracks. Search Shopify1Percent and press play.
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Recent Blog Posts
Aug. 24, 2026
Your Shopify Support Data Is Worth Millions | Siena AI
Your Shopify Support Data Is Worth Millions A CPG brand kept seeing the same request come through their support inbox. Customers wanted to try the product before committing to a full-size version. Not a discount. A smaller size. So they built one.…
Aug. 12, 2026
More 5-Star Reviews Won't Fix What AI Says About Your Shopify Store
More 5-Star Reviews Won't Fix What AI Says About Your Shopify Store I was on a product page the other day, looking at a pair of athletic shorts, and a little bar dropped down beside the URL bar in Chrome. "Analyze reviews." That wasn't the store …
Aug. 11, 2026
The Shopify Retention Math Nobody Runs
The Shopify Retention Math Nobody Runs A brand sells you a bottle with five servings. You can use two a month. They charge you again on day thirty. Then they hold a meeting about why churn is up. Thomas Lalas has analysed real-time data from more…
About the Host
Jay Myers
Co-Founder @ Bold Commerce // Host Shopify1Percent
Jay Myers has been in the ecommerce game for over 25 years. First as a merchant, then a service provider, and today a software provider. His company, Bold Commerce, has helped over 800,000 online stores sell more on Shopify. Their suite of apps help brands maximize LTV (Customer LifeTime Value), and AOV (Average Order Value).
Bold has been ranked one of Canada's Top Medium Sized Employers, ranked in the top 50 fastest growing companies in Canada by Deloitte multiple years, a Top Growing Company in Canada by the Globe and Mail, and winner of the Ernst and Young Entrepreneur of the Year award.